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Today I received an e-mail from comcast reminding me to return my old equipment lest I be charged a fee for it. I already returned my old equipment on 8/25/17. I have the receipt. Do not charge me for equipment I already returned!
I've asked a Comcast employee to help you. You should expect a reply in this thread.
Hi virgoan, I can help review this equipment status for you, please first send me a private message with your account information (Name on account, address on account and account number).