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rates changed?!?! possibly canceling...

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rates changed?!?! possibly canceling...


My rates have changed recently. I can not afford the new package. I was trying to not become a "cord cutter" - can someone please look into my account to inform me of any new packages? The last time I called and spoke to someone I had the rudest person I have ever dealt with in customer service - therefore, I would like my question answered here. 




Official Employee

Re: rates changed?!?! possibly canceling...

Hello erin3. I have responded to your duplicate post about this located:


Please refrain from creating duplicate posts about the same topic, as doing so is a violation of Comcast Forum Guidelines.



I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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