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please help

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New Poster

please help

i really need some help,my bill is too high,i been a customer for over 15 years and the discount they offer are not even worth it,got channels i did not even knew they was included in my package,i do not need them,my bill is 271 dollars and going up,can someone please help me!!

New Poster

Re: please help

Official Employee

Re: please help

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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