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payment for the initial Tech set up

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payment for the initial Tech set up

I just enter the appointment time for the initial tech setup.  My husband said that I need to pay deposit and I went to my account and did not see balance due?

Plwase advise.


Official Employee

Re: payment for the initial Tech set up

HI @li07


I'd like to review your account to see if I'm able to see the deposit. Please send me a private message by clicking on my name, "ComcastChe" then click private message me. In the body of this message please verify your first and last name, and the account number or phone number associated with your services. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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