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I do apologize your account was disconnected after you set-up a payment arrangement. I have verified your services have been restored. Can you please confirm if everything is working? I also have applied the appropriate credits to your account for the account error. Please allow 1 to 2 billing cycles for these credits to appear on your monthly statement. If you need any further assistance, please do not hesitate to reach out me.
I see that you have spoken with a Representative regarding this issue. Do you still need assistance?