Community Forum

paying online

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

paying online

Trying to pay bill online. Now all of a sudden my account isnt authorized by the bank! Called the bank the said its comcast. Yeah try to get someone to help with this.

Official Employee

Re: paying online

Hi smfbassman,

 

Sorry for the experience you're having while trying to make a payment. I can investigate this issue further. To protect the privacy of your account, please send me a private message verifying your first and last name, the phone number, street address including city state and zip code, and the account number associated with your services.

 

To send a private message click on my name "ComcastChe", then click private message me.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!