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outages

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outages

I have had no phone, internet or TV service since midday in zip 20003. Any others having problems?

Expert

Re: outages

Hi @Jim127,

You can check the status of service interruptions by:

 

    • Logging into your Comcast account and clicking the check for service interruptions link.
    • Calling 1-800-COMCAST (1-800-266-2278) or 1-800-XFINITY (1-800-934-6489)
    • If you've registered your mobile phone number for Comcast Alerts, you can text OUT to 266278 (COMCST)

 

 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: outages

Jim127 -- Are you still having issues? 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!