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outage dates

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Regular Contributor

outage dates

Hello,

When they say that there is an outage in my area (shown when I sign in), they should have the date so a person can know if it is an old message or a new one.

Official Employee

Re: outage dates

 

Hello raptyrred, these messages are as being delivered as close to real time as possible. There are times when the system is delayed in updating the website and app but no more than a few hours will pass without the work order updating itself and proving you the correct information. 

I am an Official Comcast Employee.
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