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new order

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new order

Order Status - New Customer

How can I check a new customer online order status without an account #. xfinity chat will not open without an account #. 

I do have a confirmed order # if that will help. 

Expert

Re: new order

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: new order

 

Hi mysticlycharmed, I can check the status of your order for you. Please send me a private message with your full name, street address, and order number by clicking on my name (ComcastAmir) and then "private message me" and we can get started.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!