Community Forum

my bill

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

my bill

why now that my first year has passed does my bill go up every month. i knew the first year was a lower price but the amount was the same each month. then it went up 15$ the first month . second month up another 1.50$ and so on i only have internet no tv or any thing else it is so stupid.

Official Employee

Re: my bill

Hi @lisansnoop


I can review your bill to see what besides the promotional rates rolling off is causing your rate to increase. I can also check to see if there are any promotion that will help lower your rate. In order assist you, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services. 


To send a private message click on my name "ComcastChe", then click private message me. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!