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my bill

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my bill

why now that my first year has passed does my bill go up every month. i knew the first year was a lower price but the amount was the same each month. then it went up 15$ the first month . second month up another 1.50$ and so on i only have internet no tv or any thing else it is so stupid.

Official Employee

Re: my bill

Hi @lisansnoop

 

I can review your bill to see what besides the promotional rates rolling off is causing your rate to increase. I can also check to see if there are any promotion that will help lower your rate. In order assist you, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services. 

 

To send a private message click on my name "ComcastChe", then click private message me.