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mom passed away keep getting bill

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Contributor

mom passed away keep getting bill

My mother passed away. Her account closed. I cannot pay it as she has no estate..I do not have POA anymore...What can be done about the bill??

Expert

Re: mom passed away keep getting bill


@bud54S wrote:

My mother passed away. Her account closed. I cannot pay it as she has no estate..I do not have POA anymore...What can be done about the bill??


You need to take a copy of her death certificate to your nearest Comcast store so that they will notate it and cancel the bills.


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Contributor

Re: mom passed away keep getting bill

Well i went down there with d/c they said they could not do anything..I stated that my POA ended the day she died and an attorney said I am not responsible for her debts as no probate was opened and she has no $$$...no assets....So Got me...

Expert

Re: mom passed away keep getting bill

I have escalated this to the Comcast Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: mom passed away keep getting bill

I can investigate this for you going forward. Would you like me to check your account for you? 


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