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modem/ voice rental just showed up

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modem/ voice rental just showed up

I just started getting a charge, after two years, for the voice modem. prior bills said "community paying for this" and it just showed up on bill this month. What happened? 

Official Employee

Re: modem/ voice rental just showed up

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.