Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
We are going to re-grade the soil for storm water drainage on the property (entire back yard). The ground is going to be excavated by 32inches below existing grade. This will expose your cables. What are the steps or whom may we talk to about ensuring the cables are are properly buried lower then 32 inches.
I've asked a Comcast employee to help you. You should expect a reply in this thread.
Hello littlearnold, I can get you in contact with your local dispatch team so they can get this worked out with you. Please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me" and we can get started.