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low hanging wire

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low hanging wire

Hi  guys,


It looks like yesterday's high wind affected the wires in the back of our house and now the wire going to our neighbors house is hanging very low over our patio. I woudl greatly appreciate it if one of the Comcast employees could contact me thorugh here since I did not see any other option to report it.

Thanks so much!




Re: low hanging wire

Yeah, that wind yesterday got my fence. It survived the last storm, but just couldn't hold on Smiley Sad anyhow....


I've asked a Comcast employee to help you. You should expect a reply in this thread. 

I am a volunteer Expert/Moderator, not an employee.

Official Employee

Re: low hanging wire

Hello, I can assist you further from here if you would like. Would you mind if I look at your account? To protect the privacy of your account, please send me a private message verifying your full name, street address including city, state, and zip code (and apartment number if one is associated), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.