Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
I signed up for 200Mbps today. When I tested the download speed, it has only 30Mbps!!
We do not expect such a speed difference from the plan advertisement from a big company like comcast!
Hi gigi609, apologies you are not getting the speed after signing up for that package. I can review the speeds on your account and make sure you are receiving the proper bootfile, please send me a private message with your account information (Name on account, address on account and account number.