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I'm looking at My Plan and I see a Regional Sports Fee even though I have Instant TV at the base level with no Sports & News package. A call to the chat line had them trying to convince me that I should pay it and then changing their minds and saying it would disappear from My Plan before a billing cycle. I'm not convinced. The My Plan should and I think does reflect what I will pay on a future bill. If I look at the April 2018 rate sheet for my Seattle area, I see that the Regional Sports Fee does not get applied to Limited Basic, Digital Economy, or to Instant TV unless it includes the Sports & News package. This seems very clear from footnote 28 on the Regional Sports Fee line item. Can you provide any clarity for what I should see in My Plan and some help understanding this confusion? Thanks!!
Right, if you just have the basic Instant TV package for $18 you shouldn't be paying the sports fee.
I've asked a Comcast employee to help you. You should expect a reply in this thread.
I would like to look into this for you from here. To protect the privacy of your account, please send me a private message verifying your full name, street address including city, state, and zip code (and apartment number if one is associated), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.