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iPad offer

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Regular Visitor

iPad offer

I signed up for the Xfinity iPad offer on 3/22. I received a confirmation e-mail and order #, but have not seen any movement or updates since then.

Can I please get some assistance?

Expert

Re: iPad offer

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: iPad offer

 

sehudson, I'll track down your iPad. Please send me a private message with your full name, residential account number (or phone number) and address for help.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Regular Visitor

Re: iPad offer

I am unsure of how to send a private message

Expert

Re: iPad offer


@sehudson wrote:

I am unsure of how to send a private message


Click on ComcastKenF's name in his post and then on the right side of his profile click on Private Message Me.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: iPad offer

I am unsure of how to send a private message

Got it! (Thanks @Again!)


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: iPad offer

 

sehudson, my records show that you received your iPad. Post again if you need anything else. 

 

KenF


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!