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how do i change a payment date?

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New Poster

how do i change a payment date?

how do i change the payment date on the account? It is autocorrecting to the due date in my account app

 

Expert

Re: how do i change a payment date?

Hi, I moved your post to the billing area of the forum.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here(updated).
New Poster

Re: how do i change a payment date?

Did you get any assistance changing the due date? I have also tried changing the date due to my ss check. I cannot accept the answer it cannot be done, not in this day and age of techology 

Expert

Re: how do i change a payment date?


wrote:

Did you get any assistance changing the due date? I have also tried changing the date due to my ss check. I cannot accept the answer it cannot be done, not in this day and age of techology 


Once your due date is set Comcsat will not change it.  Your due date corresponds to when you started service.


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.