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future billing increase?

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future billing increase?

After a year of enjoying a reduced rate (almost a year ago now) I accepted the increase as normal; it was also still less than my previous carrier. My bill has a discount listed for my Double Play bundle as "service discount", without which my bill would be over $100 - just for phone and internet. Can I expect this discount to continue, or will I be looking for another company soon?

Official Employee

Re: future billing increase?

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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