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existing customer options

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existing customer options

My bill has recently shot up and I am looking to get v=back to around the same price. I am unable to see options in my account( I always get a message I have to call) snd get passed around on chat and voice to people who only want to push the home security package at me. Is there a place on line wher I can see the available packages and prices without being sold whatever the current push is. This is getting frustrating and time consuming.  



Official Employee

Re: existing customer options

Hi rog59,


I've received and replied to your private message. When you have the time, please reply and we can go from there. Chat with you soon! 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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