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i'm trying to change my plan to an nearly-identical-but-cheaper one and get this error:
"We’re sorry, it looks like you'll need some help completing your order.
Please contact us at 1-877-680-7173."
some other posts on this forum say to post here so that's what i'm doing.
I've asked a Comcast employee to help you. You should expect a reply in this thread.
Hi, etrottier - I can help you with the package change. Please send me a private message with your full name, the account holder's name and address as it listed on the billing statement, a phone or an account number. Thank you!