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error #30.f33c517.1530293030.11f6945d

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New Poster

error #30.f33c517.1530293030.11f6945d

Every time I try to log into my account and view billing I get an error message "Reference #30.f33c517.1530293030.11f6945d" 
Its not working on my computer, its not working on the app and when I tried to call Comcast Support it would just keep dropping the call. Does anyone know what's going on?

New Poster

Re: error #30.f33c517.1530293030.11f6945d

Same issue. Clearly a problem that they won't acknowledge. 

New Poster

Re: error #30.f33c517.1530293030.11f6945d

same type of error here when trying to go to my account:

An error occurred while processing your request.

Reference #30.e33c517.1530293892.4f2d6af3

Contributor

Re: error #30.f33c517.1530293030.11f6945d

Same error here... currently on twitter with @comcastcares DM and they are trying to figure it out. Been on with them for over an hour. Much better than waiting on the phone, but still taking a long time. 

New Poster

Re: error #30.f33c517.1530293030.11f6945d

Same here. I got this error. Reference #30.47672617.1530296009.514ebcc and cannot view my account. Originally I thought it was an issue with a website I was on so I called that site's CS. They reported it's up and working which led me to believe somethings wrong at Comcast.

Contributor

Re: error #30.f33c517.1530293030.11f6945d

Yeah, it's all over the States. Many places don't have cable or internet either. Google search Comcast Outage brings it up and it's on twitter as well. 

 

New Poster

Re: error #30.f33c517.1530293030.11f6945d

please fix this.  and when I call the phone number for customer service the call drops

Admin1

Re: error #30.f33c517.1530293030.11f6945d

Hello All -- One of Comcast’s large backbone network partners had a fiber cut that we believe is also impacting other providers. It is currently affecting our business and residential internet, video and voice customers.  We apologize and are working to get services restored as soon as possible. 


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