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Every time I try to log into my account and view billing I get an error message "Reference #30.f33c517.1530293030.11f6945d"
Its not working on my computer, its not working on the app and when I tried to call Comcast Support it would just keep dropping the call. Does anyone know what's going on?
Same error here... currently on twitter with @comcastcares DM and they are trying to figure it out. Been on with them for over an hour. Much better than waiting on the phone, but still taking a long time.
Same here. I got this error. Reference #30.47672617.1530296009.514ebcc and cannot view my account. Originally I thought it was an issue with a website I was on so I called that site's CS. They reported it's up and working which led me to believe somethings wrong at Comcast.
Yeah, it's all over the States. Many places don't have cable or internet either. Google search Comcast Outage brings it up and it's on twitter as well.
Hello All -- One of Comcast’s large backbone network partners had a fiber cut that we believe is also impacting other providers. It is currently affecting our business and residential internet, video and voice customers. We apologize and are working to get services restored as soon as possible.