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eco bill discount never reflected each month

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eco bill discount never reflected each month

I live chat comcast every month and try to get my account adjusted to reflect my eco bill because it NEVER has, not even ONCE since I've been a customer. The last associate refused to adjust my bill and give me the credit, finally agreed to - and alas - never did. I'm fed up with this! 

Official Employee

Re: eco bill discount never reflected each month

Hello erinelizabeth. I can help review your account for the Ecobill & Autopay discount. Please send me a private message and include your full name, service address, and account number so I can access your account.