Community Forum


Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Regular Visitor


I presently pay $193 for Xfinity triple play service. We watch almost no TV and I've been asking Comcast for a service that just provides data; I'll sign up for Vonage voice services and get what TV we need via some streaming service or a digital antenna. Comcast has alway discouraged this idea. 


I now see that for $39.99 a month (as a new customer) or $74.99 as an existing customer I can get a 25MB data only service. Obviously the $39.99 offer is more attractive. What can you do get this service as an existing customer?

Official Employee

Re: downgrading

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and  full service address. You can private message me by clicking my name and clicking private message.