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disconnect service

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disconnect service

A disconnect of service was put in on the 8th and I was told it would be disconnected on the 10th. Would very much like to no why it hasn't been. I refuse to pay for service that I asked to be disconnected.We no longer live at 1200 avondale dr. in Altavista,Virginia,apt. 46. thank you 

Official Employee

Re: disconnect service


Hello evacox1, I can look into your service address and inform you on the status of your account as well as disconnect services if needed. Please send me a private message verifying following information:


-First and last name of the account holder

-Primary phone number on the account

-The street address associated with your services

-Full account number


To send a private message, click on my name "ComcastAmir", then click private message me.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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