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customer service

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customer service

Where can you get the customer service number to report problems? If my internet isnt working i cant chat online and I cant find the number on the website at all

Silver Problem Solver

Re: customer service

The only number Comcast gives out is 1-800-COMCAST

Official Employee

Re: customer service


Hi susan6813, the best way to report an issue in your area is to call into 1-800-COMCAST as (barbie123) stated above. You can also check your my account app for updates regarding any work being done in your area, the app will give you information on your equipment so if a system reboot is needed you can perform that task from the app. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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