Community Forum

contacting comcast

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

contacting comcast

I am really upset about the FACT that I cannot reach comcast on an AT&T telephone. Land line or cell phone. Should my cable go out, which it frequently has, I would be unable to reach out for help or report an outage! The only way to reach comcast is either online or use your comcast phone. This is BS! If the cable is out, you cannot be reached! I want a response to this message.
Do I recommend your website? NOT if people can't reach you without using a comcast site!
I repeat, I want a response to this message!

Bronze Problem Solver

Re: contacting comcast

What number are you calling?  1-800-COMCAST is the only one Comcast has for customer assistance.  There are also non-phone ways: 



Twitter: or by using @ComcastCares