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complaints

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New Poster

complaints

RANT.....I am sick of getting the run around from Comcast i was told from 5 different people on the phone from Comcast different stories why my internet and on demand was out for 12 days my area was out do some unknown reason then the said my motem was out then said i wait 5 days to ship correct one out or drive to Columbus In. 25 miles away .then sent me to Greenwood for correct one then it still did not work then the said they gave me the wrong one for my area .they made promisses they didn't keep .then they sent worker out to finally fix it on the pole ,said,they should have caught the problem when originally installed ......I WOULD LIKE A  DISCOUNT FOR ALL B.S.!!!!!!!!!!!!!!!!!!!!!

New Poster

Re: complaints

In my state, Michigan, we have a public service commission to mediate these sort of problems.If you are in the south, you are most probably out of luck.Check the laws in your state.