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comcast box outside will not close. been this way since installation. what do you advise to do ?

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comcast box outside will not close. been this way since installation. what do you advise to do ?

The outside cable box will not close completely. Has a 1 inch gap . which causes exposer to weather. Please advise next step?

have attempted to close box already without sucess.

 

Official Employee

Re: comcast box outside will not close. been this way since installation. what do you advise to do ?

 

Hello marciabiggers, I can schedule a tech to come out and repair the box so that it closes correctly. Can you please send me a private message with your full address, account number, and the name on the account by clicking my name (ComcastAmir) and then clicking "private message me"?


I am an Official Comcast Employee.
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