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cannot receive channel 847, COMCAST SPORTS CSN

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cannot receive channel 847, COMCAST SPORTS CSN

We have Xfinity X1.  My comcast channel 847 does not work.  All other channels work.  Message on screen for the past 7 hours states "We are still updating your account.  You have caught us in the middle of updating your subscription. You should see changes to your lineup shortly".   

Official Employee

Re: cannot receive channel 847, COMCAST SPORTS CSN

Hi junkyarddog1,  please let me know if you are still not able to view channel CSN and I can send a refresh signal to your cable box.


Thank you

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