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cancelling tv and phone keeping internet

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Regular Visitor

cancelling tv and phone keeping internet

Hello, I would like to know what the cost would be to cancel my phone and cable but keep my internet.   I tried calling comcast but was informed that nobody is there on Sunday to give me this information.  I am on my 2nd year of a 2 year contract and understand I would have to pay the $10.00 per month until the contract is over in 12 months.  The bill is out of control and I asked to switch to more basic cable and I was told Hey we have a great plan for you we can offer you more channels and save you $5.00 per month.  The last thing I need is more channels.  I just want to know what the cost of monthly internet will be including any taxes and equipment fees.  Thanks! 

Regular Visitor

Re: cancelling tv and phone keeping internet

I personally think if someone told you no one is there to take your call on a Sunday, they lied.  Did you call the main customer service number?  Someone is available.

Official Employee

Re: cancelling tv and phone keeping internet

Hi Iwebster, I can assist going over current internet only promotions with you.   Please send me a private message with your account information (your name, address and account number). 

 

Thank you


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Official Employee

Re: cancelling tv and phone keeping internet

Hi Iwebster, thank you for working with me through private message and please reach back out if you are still needing assistance.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!