Community Forum

cancelling service

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

cancelling service

I am moving at the end of the month where there is no cable and I noonger wish to receive cable and internet services when I move.  I am trying to save money also.  How is this handled?


Official Employee

Re: cancelling service

Hello, you can call in to have your account disconnected or I can do it from here. If you would like me to close your account, I would need a few things first. Can you verify the first and last name of the primary account holder with me? also, I would need the phone number linked to the account, and the full service address of the account, including house number, street name and any unit or apartment number. You can private message me by clicking my name and clicking private message.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!