Community Forum

cancellation

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

cancellation

I am going to cancel my triple play package as it has increased by $50 per month. I may retain the internet connection. Does anyone know the prices of internet only for existing customers?

Gold Problem Solver

Re: cancellation

You may be able to view a price sheet at https://www.xfinity.com/support/rate-card/. If that doesn't work you should be able to pick up a price sheet at a Service Center or Xfinity Store (check locations and hours at http://www.xfinity.com/support/service-center-locations/), or have Customer Service send one to you.

Pricing may have been included with one of your recent bills. Check https://customer.xfinity.com/.

Official Employee

Re: cancellation

I can certainly check and see what we have to offer, can you verify your account with me? To protect the privacy of your account, please send me a private message verifying your full name, street address including city, state, and zip code (and apartment number if one is associated), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!