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calling comcast

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calling comcast

why can't I reach the 1800xfinity number with an at&t telephone???????????????????????????

only a comcast phone???????????????????????????

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Expert

Re: calling comcast


sanfordsson wrote:

why can't I reach the 1800xfinity number with an at&t telephone???????????????????????????

only a comcast phone???????????????????????????


hi, I moved your post to the customer service area of the forum. 



I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!
Expert

Re: calling comcast


sanfordsson wrote:

why can't I reach the 1800xfinity number with an at&t telephone???????????????????????????

only a comcast phone???????????????????????????


Did you try calling the number on your bill?

Or 1-800-COMCAST?



I am not a Comcast employee.
I am a fellow customer volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as best answer!
Official Employee

Re: calling comcast

Hi sanfordsson, if still needing assistance,  I can look into this further. Could you please send me a private message with your account information (name on account, address and account number).

 

Thank you