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cable line hanging over street

How do I get someone at Comcast to respond to this before it comes of the sde of my house


Re: cable line hanging over street

I've asked a Comcast employee to help you. You should expect a reply in this thread. 

If you don't wish to wait for a reply: 1-800-COMCAST (1-800-266-2278) or 1-800-XFINITY (1-800-934-6489)

I am not an employee.
Official Employee

Re: cable line hanging over street

Hi jw81859, 


If you still need assistance please reach out in a private message verifying your first and last name and the phone or account number associated with your services and we can start there. 


To send a private message click on my name "ComcastChe", then click private message me.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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