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cable line NOT buried yet

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cable line NOT buried yet

We had Comcast installed late Oct. and are still waiting for the wire running from box to house to be buried.  Does anyone know who to call?  I have small foster children and they want to play in the yard and I'm afraid they will pull line out of house or box at street.

Gold Problem Solver

Re: cable line NOT buried yet

kdlepak,

 

The Comcast Team available to the Forums has been alerted to your issue. Expect a reply in this thread or via Private Message.


The Support Forums are "public" forums and you should not post identifiable information - (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers, the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing. Comcast Official Employees (OE) are identified with RED lettered User Names. Comcast Appointed Experts are identified with GREEN lettered User Names.

Admin1

Re: cable line NOT buried yet

Hi kdlepak -- I can help with that. I've contacted your local area to get this scheduled. We'll get in contact with you and let you know when we can come out and get this done. 

Admin1

Re: cable line NOT buried yet

An agent from your area has been trying to get in contact with you. I have their contact information and will send that to you in a PM. 

New Poster

Re: cable line NOT buried yet

update - utilities have been marked and hopefully line will be burried soon.