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bundle break-out

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bundle break-out

Hello, I need a breakout of my bundle bill for taxes, how do I get this. I have been told "good luck" by many people, so I am hoping they are wrong.

Problem Solver

Re: bundle break-out

Hello deanbw1,

 

I understand that you are looking for a breakdown of your bundled services for taxes. Unfortunately, we are unable to provide a breakdown of bundled services. In order to have the costs listed separately, you would need to have unbundled services. I apologize for the inconvenience.




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Re: bundle break-out

CCElliot I find your answer (which is the same answer I'm getting from all the employees I'm speaking with) unacceptable. Comcast is able to tell me verbally the $ of internet from my bundled price so it is ridiculous that can't be put in writing for an expense. If the CEO of Comcast needed documentation like that someone would figure out a way to provide it. What can be done here?

Official Employee

Re: bundle break-out

Hi  bmartel,

 

A breakdown of the bundled services can be viewed on your monthly billing statement. It will break down each line of business as well as  "Other charges and credits", "Other service providers" for Netflix subscribed customers, and "Taxes, Surcharges, and Fees".