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billing/manage account

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billing/manage account

I have been trying since October to change my default from my checking to my savings account even in person agent tried at the store was unable to change I have tried online each month after deleting checking info waited a few days entered savings info believe it to be some glitch as routing # and last 4 account numbers same simply remove s digit of account #

Expert

Re: billing/manage account

Hi, I moved your post to the customer service area of the forum.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: billing/manage account

Hi @WillburN72

 

I can help look further into this for you. To protect the privacy of your account, please send me a private message verifying your first and last name, the phone number, street address including city state and zip code, and the full account number or phone number associated with your services.

 

To send a private message click on my name "ComcastChe", then click private message me.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!