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billing and customer service

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billing and customer service

I spoke with customer service this morning trying to get my bill lowered.  The gentleman that I spoke with was no gentleman.  If I could have undestood what his name was I would have reported him.  I asked about lowering my bill.  I have internet and cable. he said I had called to often and not taken any offers so they were not going to offer me any deals.  I am not sure but I don't think it is his call to make.  I pay my bill on time.   So I am now trying to decide what to do.  I have a few options ...cancel all of my comcast services..... go with another provider or live with it.  I don't think I am going to live with it.  Opinions anyone.


Official Employee

Re: billing and customer service

Hello blurose. We certainly value your business and don't want to see you go. I can assist you with an account review to see if there are any offers available that may better suit your needs. To get started, please send me a private message and include your full name, service address, and account number so I can assist you. 

I am an Official Comcast Employee.
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