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bill to high

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emct
New Poster
‎02-12-2018 10:08 PM

bill to high

i have been with comcast formerly montgomery tv since 1998....today i reveive bill and a $20 extra charge for speed blast. paying 2450 per year and all they can do is unable to help...customer service said no other dept can help and all their computer screen is the same.
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ComcastShane
Official Employee
‎02-15-2018 10:46 PM

Re: bill to high

Good evening, I understand your frustrations and I apologize for the experience. I would like to check and see if there are any offers for you. Would you like me to look at your account from here?


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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