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bill is wrong

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bill is wrong

Your bill is wrong,I paid $19.98/month. why do you increase to $49

Expert

Re: bill is wrong


@guiyingtao wrote:

Your bill is wrong,I paid $19.98/month. why do you increase to $49


It sounds as though your promotional rate may have ended.  Have you compared your current bill with past bills to see what is different?



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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Official Employee

Re: bill is wrong

Hi guiyingtao, I can assist going over your current promotion with you.  Please send me a private message with your account information (your name, address and account number). 

 

Thank you