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bill before activation

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bill before activation


I have received the self-install kit and activated my interent service on 9/28 but received a bill starting on 9/19. Could I have my billing  adjusted to start on the activation date of the service?

Official Employee

Re: bill before activation

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you