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Just call and tell the rep you would like to add an authorized user.
1-800-COMCAST (1-800-266-2278) or 1-800-XFINITY (1-800-934-6489)
Hello bpendergast, you can call into 1-800-COMCAST and request that your roommate be added to the account as an authorized user. You can also go into a local service center and have them added as well, we cannot add this information online it must be done over the phone or in a store.