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account number

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account number

I was just at a comcast store because my husband died and he was the principle on our account.  I changed his name to mine and got a new account number.  Everything else stays the same.  How do I change the account number online?  I got home and my name is now primary but it is still under the old account number. thanks

Official Employee

Re: account number

 

Hello 5555maple, you won't be able to change the account number unless you cancel services all together and start a new account.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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