Community Forum

Your email to order equipment to "update your modem"

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Your email to order equipment to "update your modem"

Xfinity

Update your modem to get faster Internet speeds – at no additional
cost to you
The modem you currently have does not give you all the in-home WiFi speed you need to get the most out of your service. So we would like to update your equipment.

There's no cost to update your equipment, plus we'll waive shipping and handling fees for your Self-Install Kit. However, please know that your regular monthly equipment fees will still apply.

Click to order your new equipment. We will send you an email with tracking information when your Self-Install Kit is on its way.
Why can't I get through to order equipment you requested per above copy?
 
Xfinity Customer Commitment
All part of our commitment to you