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Xfinity my plan error

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Xfinity my plan error

Every time i try to view my plan i get this link:


How can this get fixed?

Official Employee

Re: Xfinity my plan error

Hi crook47, 


If you would like to view your current plan, I've used the email address registered with the forums to send a document on how to do so. Unfortunately if you would like to make changes to your current services, you won't be able to do so online, however, I'd be more than happy to review your account for offers that are available in your area and discuss pricing options. 


If interested, please send me a private message by clicking on my name, "ComcastChe" then click private message me. In the body of this message please verify your first and last name, the phone number, street address including city state and zip code, and the account number associated with your services.




I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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