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Xfinity mobile Order #999485966

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Xfinity mobile Order #999485966

I placed my order and after i did today i received a email that i need to provide copy of Identification and utility bill.  I did so what's next in the process? I was also advised that during my check out i went under a credit check and i qualified to get the phone i wanted (iPhone X) for monthly payments. I want to make sure i comply with all the requirements to make sure i have a smooth transaction and no glitches nor delay. I beleieve also my payment due before shipping is $105 and some change. I would appreciate a reply at the earliest convenience possible.  Thank you in advance. ...

Official Employee

Re: Xfinity mobile Order #999485966

Cramirez1289, please send me a private message with your full name, account number (residential) and your address so I can look into your order status. 

 

KenF


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Xfinity mobile Order #999485966

Cramirez1289, I sent your tracking info via private message. Post again if you need more help! 

 

KenF


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!