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Xfinity Retention

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Regular Visitor

Xfinity Retention

Hi,

 

I have been with Xfinity for nearly 2 years. 

My initial contract was 2 years for $69.99. I added two more TVs at the beginning and noticed after on year my bill started to steadily increase over time.  I am now looking to keep my current offer but for the previous 3 times I have talked to representatives with no real help. They continuously try to add more to my current package, which would lead to an even bigger increase from my original price.  

 

I would like to know what Xfinity can do to help.  

 

Thank you,

 

JP

Official Employee

Re: Xfinity Retention

Hi JP, thank you for reaching out and I can assist in going over current promotions with you.  Please send me a private message with your account information (your name, and phone number). 

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Visitor

Re: Xfinity Retention

PM sent
Official Employee

Re: Xfinity Retention

Thank you, I have responded to your private message!

 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!