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Xfinity Ipad offer

Hello, I got the email for the ipad offer but its not letting me complete the order, it says to call, when i call no one has any idea what im talking about, can someone help me with this please

 

i do have triple play preferred

 

thank you

Official Employee

Re: Xfinity Ipad offer

 

Hello danrod02, I can look into this for you. I replied to your PM please reach back out to me there and I can help you complete your order.