Community Forum

Xfinity Comcast worse customer service

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Xfinity Comcast worse customer service

Customer service is terrible, I just wasted hours of my off time trying to resolve a situation and no one fixed it. I was constantly transferred to multiple representatives and nothing was resolved. My internet service dropped 3 times a day for a month straight and even with numerous calls still no fix. The sad part is that its like this every time I have a problem, customer service just never seem to know what they are doing. I wish we had another provider in the area. If you do then please try a different internet provider.

Contributor

Re: Xfinity Comcast worse customer service

Bump

 

i feel your anguish. Many a times i get no where dealing with customer service. Mainly live chat, very frusterating at times.